Corporate Social Responsibility Policy

CSR refers to the way in which businesses regulate themselves in order to ensure that all of their activities positively affect society as a whole. CSR policies aim to guarantee that companies work ethically, considering human rights as well as the social, economic and environmental impacts of what they do as a business. Businesses should meet, and aim to exceed, any relevant legislation, and if legislation does not exist in a particular area, the company should ensure they carry out best practices anyway.

The Cordage Group are committed to ensuring that any business undertakings are conducted as ethically as possible by following the below policy.


Who we are and what we do

Cordage Group is privately owned asset management company, specialising in real estate value creation and profit maximisation. The company has successfully advised and completed property transactions in excess of £500m over the past 10 years. It holds key relationships with the most active players in the property sector.


Looking after Employees

Finding, supporting and developing great people

  • • We strive to ensure all colleagues enjoy their work.
  • • All staff receive ongoing training including twice yearly performance reviews.
  • • We encourage personal development and provide opportunities to achieve academic and professional qualifications via apprenticeship and college courses.
  • • The health of our staff is a priority and procedures are in place to keep all our colleagues safe.
  • • Staff are paid on time each month and in accordance with market rates appropriate to their role within the company. They have the opportunity to opt into an occupational pension scheme regulated by the Pensions Regulator
  • • Regular team building events are held throughout the year including a Day at The Races and A Christmas Ball.
  • • A flexible working pattern is offered to all staff including an extended Christmas break.
  • • Staff are also provided with free water and refreshments.

Looking after Customers

It is so important to look after our customers, to make sure that they have a positive and lasting impression of our business.

  • • We seek opportunities to continually improve customer care and satisfaction.
  • • Monitor and measure levels of customer satisfaction.
  • • Actively support our clients in ensuring that through our own initiatives, they meet their own targets.
  • • Provide our staff with appropriate training to deal sympathetically with the public and our customers.

Suppliers’ Standards

Building and maintaining the highest standards amongst our suppliers

  • • We oppose the exploitation of workers, and we will not tolerate forced labour, or labour which involves physical, verbal or psychological harassment, or intimidation of any kind. We will not accept human trafficking or the exploitation of children and young people in our business and undertake all reasonable and practical steps to ensure that these standards are maintained.
  • • Wherever possible we will use local suppliers.
  • • We are committed to clear communication with suppliers.

Protecting the Environment

It is important to commit to reducing the environment impact that our business activities may have.

  • • We minimise waste and promote recycling.
  • • We use resources and materials efficiently and implement environmental initiatives in our office.
  • • Environmental awareness is promoted amongst our employees.

Community Engagement

As we work within communities, we have a responsibility to act in a way that considers the views and opinions of local residents

  • • We treat local communities with respect and listen to their views and concerns.
  • • We create strong links with the local community by sponsoring Havant Hockey Club.
  • • We identify local charities and causes that we can support to underline our commitment to the community. We are corporate partners with St Wilfrid’s Hospice Chichester.
  • • Our fundraising activities include a sponsored bike ride and a charity golf day.

Measurement

In setting out our policy for the first time, we aim to deliver gradual but continuous improvements in our performance every year. As a result, our approach continues to evolve as we learn lessons along the way.